Criterions Blog
keeping our customers updated
Webinar: 2023 Texting Enhancements
In this webinar series, The Criterions Team showed the benefits of automatic texting appointment reminders and how that can save your staff time managing schedules and ultimately, increasing your practice's or business's revenue. With Criterions Texting Appointment...
Webinar: Streamlining Clinical Workflow
We showed our customers tools in the EHR that will improve the functionality and streamline multiple processes with the use of automation to help your practice offer patients the best possible healthcare experience. This includes creating "order sets" to make an...
Webinar: Criterions Patient Portal Benefits
In this webinar series, we dove deep into the Criterions patient portal and how it not only benefits your patients, but can also help lessen the workload for your office staff. If you have questions of how to enable the Patient Portal and receive your unique portal...
Webinar: Criterions eFax Module & Lab Interface
Your practice must ensure that all Protected Health Information being sent and received is safe according to the Health Insurance Portability and Accountability Act. Criterions eFax Module & Lab Integration enhances compliance with privacy and security rules –...
Webinar: Criterions Patient Portal Review & Patient In-Take Add-Ons
In this webinar, our Associate Product Manager, James Keener, walked our customers through the full capabilities of the Criterions Patient Portal, what your patients can complete before and after their appointments, sending consent forms and questionnaires directly...
2021 Evaluation and Management (E/M) Code Changes
CMS has made changes to how Evaluation and Management Codes will be calculated beginning Jan 1, 2021. E/M codes will now have the option to ignore History (HPI, ROS, History) and Exam as part of the visit calculation. This shift allows providers to focus more on...
Security Update to Criterions EHR
As part of our goal to provide a trusted and secure platform for our customers, we are implementing a change in security requirements for using Criterions EHR effective August 1, 2020. We are planning to deprecate vulnerable data encryption protocols (TLS 1.0 &...
Upcoming Updates in Response to COVID-19
As we adapt to a socially distanced world, Criterions is working to help practices maintain a safe environment to treat patients. The days of patients sitting in a waiting room, passing around tablets or picking up pens and clipboards may now be a thing of the past....
2019 Criterions BAA Compliance Required
In compliance with HIPAA regulations we are updating our Business Associate Agreement with all Criterions ‘Covered Entities (clients). This is mandatory for us to service your account. To simplify this requirement and eliminate any question for conformity, we have...
Criterions & Application Service Provider Invoicing Changes
All New York State clients will be charged NYS sales tax for all support services. EHR fees, if not already adjusted for reference libraries, are billable at $135.00/month/provider. eRx will now be invoiced annually by Criterions (previously invoiced by Application...
Upcoming Feature Limitations in TCMS
Upcoming Feature Limitations in TCMS Effective March 31st 2019, TCMS users will NOT be able to perform EDI functions. You will need to use our Browser interface to perform any EDI functions (ex: claim submission, ERA or eligibility). As part of our aggressive path...
Time to Update to TCMS Version 4.9.3
Please update to TCMS version 4.9.3 as soon as possible. There are many enhancements, additional security provisions and some bug fixes for minor issues. If you need any assistance or have any questions on how to update, please call us. What’s included; enhancements...
Emblem Health Eligibility Interruptions
Emblem Health’s Eligibility inquiries are currently experiencing service interruptions. As result, Real-Time transactions are in a “Stand-In” status which generate response messages stating “Transaction Terminated” or “Timed Out.”Change Healthcare is addressing this...
Electronic Claims for Tricare as of January 1st, 2018
Electronic Claims for Tricare as of January 1st, 2018 Tricare has awarded the new Tricare East region contract to Humana Government Business Inc. to take effect for claims with dates of service 1/1/2018 forward. FAQ: Q: Will Providers be required to Enroll to bill for...