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TelTech Systems and Criterions Partner to Provide Messaging Services

Criterions proudly partners with TelTech Systems for their true cloud-based patient communication system with call/text/email notification options. 

Communication with patients has never been more critical. TelTech System’s MediCall communication platform provides the ideal solution to help practices communicate efficiently while reducing cancellations and no-shows, positively impacting the bottom line.

The Solution: MediCall Communication Platform

Integrated Solutions

Through our partnership and integration capability, medical practices are able to receive appointment reminder confirmation and cancellation results automatically back into their scheduler. MediCall, interfaces with the TCMS scheduler, automating the process of file transfer to and from our secure server. No downloading or uploading required. This process allows medical staff to view the Call Results within the patient scheduler, making the process more efficient. In addition, with real-time email notifications, practices are able to fill cancellations and maintain office revenues with much less effort and expense.


The MediCall Difference

Fully integrated with TCMS– call results are automatically updated

Highly professional, customized approach – we work with you to craft voice, text, and email messages that best represent your practice

Professionally Recorded by a Human Voice

No contract, may cancel at any time with 30 days written notice

No-Risk, No Set Up Fees, No Contracts!

TelTech System’s 15-day free trial provides a no-risk opportunity to try the system and assess the value and impact of our MediCall service.


Our Services Solve Problems

That’s not all! MediCall can be used to send patients messages for:

•  Two-Way SMS messaging for direct communication with patients
• Chat application with real-time alerts when patient responds to text
• On-the-fly broadcast alerts to all or select patients (i.e. doctor is running
late, weather issue, etc.)
• Recalls to ensure patients schedule their follow up and annual appointments
• Test results
• Soft- pay reminders
• Pre-appointment questionnaires to reduce in-office waiting time
• Post-appointment survey to address issues, attract new patients (connect to social media) 

Access the MediCall Solution from TelTech

If you are interested in learning more about TelTech Systems or to inquire about MediCall for your practice, visit teltechsystems.com or or complete the form below and a TelTech team member will be in touch:

contact us


Tech Support
516.466.1942 Ext. 2

516.466.1942 Ext. 3


This Complete EHR is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Criterions EHR 3.0 Complete EHR Ambulatory

Holds Certificate No. 03212014-2401-5 Date Certified: 03/21/2014

Modules Tested: 170.314(a)(1-15); 170.314(b)(1-5, 7); 170.314(c)(1-3); 170.314(d)(1-9); 170.314(e)(1-3); 170.314(f)(1-3); 170.314(g)(2-4)

Clinical Quality Measures tested: CMS122v2; CMS126v2; CMS134v2; CMS138v2; CMS146v2; CMS148v2; CMS154v2; CMS165v2; CMS166v3

Additional software used: NewCropRx, MS Excel, EMR Direct phiMail Server

This certified product-version may require ongoing monthly costs to support online patient service, direct messaging, or ePrescribing.


This certified product-version may require one-time costs to establish interfaces for reporting to immunization registries, cancer registries, and public health agencies.

Support for integration of this certified product-version with other ONC certified systems may require additional one-time costs.

Click here for Criterions' Mandatory Disclosure.

Click here for Criterions' certifications.

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