ONC-ACB Certification ID: 15.04.04.2705.Crit.04.00.1.191111 | Certification Date: Nov 11, 2019

Emblem Health’s Eligibility inquiries are currently experiencing service interruptions. As result, Real-Time transactions are in a “Stand-In” status which generate response messages stating “Transaction Terminated” or “Timed Out.”
Change Healthcare is addressing this issue with the payer, however the payer’s IT team has indicated that a permanent fix may take several months – tentatively, June 2018.

 

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