In compliance with HIPAA regulations we are updating our Business Associate Agreement with all Criterions ‘Covered Entities (clients).  This is mandatory for us to service your account.

To simplify this requirement and eliminate any question for conformity, we have reproduced the latest sample template provided on the Health and Human Services’ website. 

To update your BAA with Criterions, please complete the form at: https://form.jotform.com/criterions/hipaa

There is no need to print this form as it will be electronically signed with a copy emailed to you upon completion. Thank you.

Questions? Contact our team:

Please update to TCMS version 4.9.3 as soon as possible. There are many enhancements, additional security provisions and some bug fixes for minor issues.

If you need any assistance or have any questions on how to update, please call us.

What’s included; enhancements to Patient Receipts, the Payment Analysis report, Workers Comp forms, Favorites in the Documents Tab, Eligibility checking on secondary and tertiary insurance carriers, Closing report, Referral Source report, and New HP1 forms.

Minor tweaks to: internal NDC tables, Referral Source report, the Fax Queue, No Fault batch management, Workers Comp Case management, reported allowed amounts of self pay payments, ERN posting, Debits display in ledger history, adding write-off reasons, auto-write-offs on zero-payments, Payment Analysis report, and the patient balance display in the Patient Search screen.

Questions? Contact our team:

Emblem Health’s Eligibility inquiries are currently experiencing service interruptions. As result, Real-Time transactions are in a “Stand-In” status which generate response messages stating “Transaction Terminated” or “Timed Out.”
Change Healthcare is addressing this issue with the payer, however the payer’s IT team has indicated that a permanent fix may take several months – tentatively, June 2018.

Questions? Contact us: